
HOME COLLECTION
The Home Collection Service for Large WEEE in Rimini is a program aimed at helping residents properly dispose of large waste electrical and electronic equipment from the comfort of their homes.
INTRODUCTION
Convenient and eco-friendly, the home collection service offered by Hera allows residents in the Province of Rimini to dispose of large WEEE items responsibly. This free service ensures that bulky appliances are recycled properly, contributing to sustainability and environmental protection.
HOW DOES THE
SERVICE WORK?
A Step-by-Step Guide
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Step 1: Schedule a Collection
Contact Hera’s Customer Service by phone to book your appointment. You will need to provide details about the item(s) for disposal and agree on a convenient date and time.
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Step 2: Prepare the WEEE
Ensure the item is disconnected, clean, and placed in the agreed location. Items should be accessible for collection from within your property, near an exterior access point.
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Step 3: Collection Day
Hera’s team will arrive at the scheduled time to collect the appliance(s) and ensure proper recycling.
Additional Option: Along with large WEEE, residents can also include smaller WEEE items, such as phones, toasters, or hairdryers, to be collected at the same time. Simply inform Hera during the booking process to arrange for these additional items.

WHAT ITEMS CAN BE COLLECTED?
Accepted Large WEEE Items
This service is available for large household appliances, such as:
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Refrigerators and freezers
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Washing machines and dishwashers
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Ovens, microwaves, and stoves
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Air conditioners, radiators, and other bulky electronic items
Residents can also include smaller WEEE items like phones, toasters, or hairdryers for collection alongside larger WEEE. Just let Hera know during the booking process to arrange for the pickup of these additional items.

HOW TO BOOK THE SERVICE
Booking Made Easy
By Phone: Call Hera’s toll-free number 800 999 500.
The service is available:
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Monday to Friday: 8:00 AM – 10:00 PM.
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Saturday: 8:00 AM – 6:00 PM.
Information to Provide:
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Type and quantity of items for collection.
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Preferred collection date and time.
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Additional small WEEE items to be included in the pickup.

WHAT YOU NEED TO KNOW
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The service is free of charge for residents of Rimini.
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Up to 5 large items can be collected per appointment.
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Items should be placed in an accessible location for easy pickup by a truck with a mechanical arm.
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If your item is still functional, consider donating it to a non-profit organization through the “Cambia il Finale” program.
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Smaller WEEE items can be added to the pickup—just inform Hera during your booking to ensure proper arrangements.

Contact Hera Customer Service at 800 999 500
Schedule your home collection today and make a positive impact on the environment!


